Welcome to MascotExhibit.
These Terms & Conditions govern the use of our website and services. By accessing our website or booking any service from MascotExhibit, you agree to comply with the terms mentioned below.

Please read these Terms & Conditions carefully before using our services.

Service Overview

MascotExhibit provides mascot entertainment, character appearances, birthday party entertainment, surprise entries, kids activities, and event-related services across various locations.

All services are subject to:

• Availability

• Operational feasibility

• Location accessibility

• Confirmation by our team

Booking & Confirmation

• Advance payment is required to confirm bookings.

• Bookings are processed only after payment confirmation.

• Customers must provide accurate event details including:

  • Event date

  • Time

  • Venue location

  • Contact information

  • Service requirements

MascotExhibit will not be responsible for issues caused due to incorrect information shared by the customer.

Pricing & Payments

• Prices may vary depending on:

  • Location

  • Duration

  • Event type

  • Custom requirements

  • Artist availability

• Final pricing will be confirmed during booking.

• Full or partial advance payment may be required before the event.

MascotExhibit reserves the right to revise pricing without prior notice.

Customer Responsibilities

Customers are responsible for:

• Providing proper entry access at the venue

• Ensuring safe performance space

• Obtaining venue permissions if required

• Coordinating event timing properly

• Maintaining respectful behavior toward artists and staff

Any delay caused by the customer may affect performance duration.

Artist & Mascot Performance

• Mascot performers and artists will perform according to the selected package and operational limitations.

• Performance timings may slightly vary depending on event conditions.

• MascotExhibit reserves the right to replace performers or costumes in unavoidable situations while maintaining service quality standards.

Delays & Uncontrollable Situations

MascotExhibit will not be held responsible for delays or disruptions caused by:

• Traffic conditions

• Weather issues

• Political or public disturbances

• Venue restrictions

• Technical failures

• Natural disasters

• Unforeseen operational circumstances

We will make reasonable efforts to manage such situations professionally.

Cancellation & Refunds

All cancellations and refunds are subject to our Refund & Cancellation Policy available on the website.

Advance payments are generally non-refundable once bookings are confirmed and operational arrangements are initiated.

Media Usage

MascotExhibit may capture event photos or videos for:

• Social media promotion

• Portfolio use

• Marketing materials

• Website content

If customers do not wish their event media to be used publicly, they must inform us before the event begins.

Intellectual Property

All website content including:

• Text

• Images

• Graphics

• Branding

• Logos

• Videos

• Designs

are the property of MascotExhibit and may not be copied, reproduced, or used without written permission.

Website Usage Restrictions

Users agree not to:

• Misuse the website

• Attempt unauthorized access

• Copy or duplicate website content

• Use the website for unlawful activities

• Disrupt website functionality

MascotExhibit reserves the right to restrict access in case of misuse.

Limitation of Liability

MascotExhibit shall not be liable for:

• Indirect or incidental damages

• Emotional dissatisfaction beyond service scope

• Venue-related issues

• Third-party operational failures

• Customer negligence

Our liability is limited to the service amount paid by the customer.

Policy Modifications

MascotExhibit reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Updated terms will be published on this page.

Governing Jurisdiction

These Terms & Conditions shall be governed in accordance with the applicable laws of India. Any disputes shall be subject to the jurisdiction of competent courts.

Contact Information

For any questions regarding these Terms & Conditions, please contact:

📞 Phone: +91 9870269603
🌐 Website: MascotExhibit